What is a valid proof of shipment?
The copy of your USPS receipt with the package number serves as a valid confirmation of shipment.
What form of shipment should I use when shipping to Cornerstone Bullion?
We require that you ship through the US Postal Service. We HIGHLY recommend insuring for the full value of your shipment. Cornerstone Bullion will not accept responsibility for lost, damaged, or mis-labeled packages. It is your responsibility to properly ship [...]
What are Cornerstone’s shipping charges?
For all silver orders of 500+ oz, and all gold orders of 15+ oz, shipping is free. In every order, all shipping charges will be included in the final quote you receive from Cornerstone Bullion.
How soon will my order be shipped?
In most cases, orders ship within 1-3 days from receiving "good funds." (See our "Good Funds" policy for more information.) Our sales department will notify you if we expect further delays due to backordered product, or delays in minting or [...]
What shipping method will Cornerstone use when shipping my order?
Cornerstone Bullion uses a variety of warehouses and shipping carriers to keep our costs as low as possible, and thereby keeping our prices low for you, our client. Most packages are shipped USPS Priority Mail, UPS, or FedEx. We fully [...]
Is shipping safe?
Yes. We take responsibility for the package up to the point of delivery to the address you provide. Once it has been signed for at the address you provide to us, it is your responsibility. If there is any tampering [...]
What if I don’t receive my package?
Contact us if you don't receive your package within the expected time frame (in most cases, you should receive your package within 3-7 days after we receive cleared payment from you).
Can I get a tracking number for my package?
Not all carriers provide detailed transit and tracking information on packages. Feel free to contact us to get the most recent information available on your shipment. In some cases, we may be able to provide a detailed tracking number.