We need your full first and last name, shipping address, phone number and email address. You must provide your physical address. If you wish to have metals shipped to a PO Box, please request that before placing your order. (Note: we email our order confirmations following your purchase with us. If you do not have an email address, please ask our trading department about having your order confirmation faxed to you instead.) Our sales department retains the right to request additional identification from clients at their discretion.